[toggle_content title=”What do I do if I have a blocked drain ?”]

If your drain becomes blocked, if there is a nuisance smell or blockage, contact your council’s environmental health department. This will have the power to carry out repairs and recover costs from the home owner. The NI Water Service will also come out for blocked drains their contact No is 08457 440088 . But if you have a blocked gully then you will have to contact the NI roads service and their contact No is 02890 540540.
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[toggle_content title=”

What do I do about an overgrown tree?

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If the trees belong to your neighbour then you cannot cut them down lawfully irrespective of how high they are. You can cut of bits which overhang on to your garden but you lawfully should return the trimmings to the owner. If you are unhappy with the height of the trees and the neighbour doesn’t want them cut down then you have to go to the law and get a solicitor involved.
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[toggle_content title=”What is classed as a disability?”]

You are classed as disabled if you have a physical or mental impairment which causes a long term adverse effect in carrying out normal day to day activities. Normal day to day activities are such things as being able to feed yourself, take care of your personal hygiene, being able to shop for yourself and walking.
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[toggle_content title=”What do we mean by human rights in home care?”]

All public authorities have duties to promote human rights. At its most basic, care and support offers protection of peoples right to life under article 2 of the European convention by ensuring their most fundamental physiological needs such as eating, taking medication, getting up in the morning and going to bed at night are met.
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[toggle_content title=”What do I do about noisy neighbours?”]

Noisy neighbours are a common problem in a society where many people live closely together. Obviously, this issue can be most significant when you share walls are a floor/ceiling with a neighbour in an apartment. Reason suggests that you should first attempt to address noisy neighbours about the noise. This conversation should be polite. And begin with the statement like “im not sure you’re aware” so that the noise is attributed merely to the persons inability to recognize that the noise they make penetrates your walls. You should be aware that not all neighbours will respond to your request. Some may respond in a hostile manner if this happens and the noise doesn’t stop then the only choice left would be to contact the police.
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[toggle_content title=”How do I get a Zimmer frame?”]

Contact occupational therapy they will do a home visit and assess the patient and get a Zimmer frame to cater for that patient. Contact NO 90 961130 location twin spires older people services.

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[toggle_content title=”What are the symptoms of a stroke?”]

The main stroke symptoms can be rembered with the word fast: Face-Arms-Speech-Time.

 

Face: the face may have dropped on one side, the person may not be able to smile or their mouth or eye may have dropped.

 

Arms: The person with suspected stroke may not be able to life one or both arms and keep them there because of arm weakness or numbness.

 

Speech: Their speech may be slurred or garbled, or the person may not be able to talk at all despite appearing to be awake.

 

Time: It is time to dial 999 immediately if you see any of these signs or symptoms.
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[toggle_content title=”What is the basic state pension rate?”]

There are different types of state pension and the rate you get depends on your circumstances. Your eligibility for pension credit also depends on your personal situation. Find out how much state pension you can get and what the rate for pension credit is in 2011-2012.
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[toggle_content title=”I am not able to leave my bin out for collection what do I do?”]

Belfast city council offer a free bin lift service for people who are unable to leave their bin out for collection. To qualify for an assisted lift you will need to get a letter from your doctor to say that you are unable to leave out your bin by yourself and there is no-one else in the household who can do this for you. You must then forward your letter to your local council. Council refuse collectors will then bring your bin out for collection and return it to the same spot.

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[toggle_content title=”

Can I get a winter fuel payment and how much can I get?”]

Who can get it and how much you can get?

The Winter Fuel Payment is a tax free payment to help older people keep warm during winter. It is provided by the government to those who are eligible.

Who can get it?

If you were born on or before 5 January 1951 you may qualify. It’s not means tested and you can get it if you’re still working or claiming a benefit.

If you were born after 5 January 1951, find out when you’ll qualify for Winter Fuel Payment on the following link.

If you were born on or before 5 January 1951 you could get £200 or over 80 nearly £300. There are however other conditions

For further information follow this link:

1          http://www.direct.gov.uk/en/Pensionsandretirementplanning/Benefits/BenefitsInRetirement/DG_179916

2          http://www.dwp.gov.uk/publications/specialist-guides/technical-guidance/sb16-a-guide-to-the-social/winter-fuel-payments/
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[toggle_content title=”What defines old?”]

Old age consists of ages nearing or surpassing the average life span of human beings, and thus the end of the human life cycle. Euphemisms and terms for old people include senior citizens and the elderly. Old people have limited regenerative abilities and are more prone to disease, syndromes and sickness than younger adults. The boundary between middle age and old age cannot be defined exactly because it does not have the same meaning in all societies. People can be considered old because of certain changes in their activities or social roles. Examples: people may be considered old when they become grandparents or when they begin to do less work or retirement.
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[toggle_content title=”If I have a fall at home who will be there to help?”]

Firstly Increase the state pension and make it tax free. A very important part of care is allowing older people to have options for how they want to live. We all want to stay in an environment which is comfortable and familiar. There are many number of community and home based services which would help an older person remain independent at home, with some support required. What seems to happen in a lot of cases is that it is easier to put someone into an institutional setting which is more expensive and less personal than living where one is familiar. As a nation, we could do more by funding programs and services which allow families and friends to better care for the elderly.
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[toggle_content title=”

How can we better care for the elderly?

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There are different types of state pension and the rate you get depends on your circumstances. Your eligibility for pension credit also depends on your personal situation. Find out how much state pension you can get and what the rate for pension credit is in 2011-2012.
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